We're available 24/7 to help.
Before reaching out, a lot of common questions are already answered on the site — deposit and withdrawal timelines in our Download guide, bonus terms on the Bonuses page, and general getting-started questions in How to Play. If you can't find what you need there, our team is genuinely reachable — not a ticket queue that goes quiet.
Real timelines, not a form-letter promise.
We'd rather tell you plainly how long things take than send a vague "we'll get back to you" reply. Response speed does vary a little depending on what you're asking about — here's an honest breakdown of what to expect, based on how our team actually works.
| General questions & how-to queries | Usually answered within minutes, 24/7 |
|---|---|
| Deposit / withdrawal issues | Same day, often within a few hours |
| Account security concerns (login, suspicious activity) | Prioritized — handled as soon as it reaches the team |
| Bonus & wagering clarifications | Minutes to a few hours, depending on volume |
| Feature requests & general feedback | Logged and reviewed — no fixed timeline |
A minute of prep on your side usually saves several messages back and forth.
Have your registered mobile number ready. It's the fastest way for our team to pull up your account and confirm details.
Note the approximate time and amount. For any deposit or withdrawal query, a rough timestamp and the amount involved lets us trace the transaction quickly.
Check the obvious pages first. Install issues, bonus terms, and getting-started questions are often already answered on Download, Bonuses, or How to Play.
Screenshot any error message. Seeing exactly what you're seeing lets our team skip a round of "can you describe the error again?"
Know your query type. Account, deposit/withdrawal, bonus, or technical — mentioning it up front helps route your message to the right answer faster.
Our support channels aren't just for when something's broken. A good chunk of the conversations our team has every day are simple, non-urgent questions — and we're just as happy to help with those.
Register a new account, make a minimum deposit of ₹100, and your welcome bonus of up to ₹10,000 is credited instantly, subject to standard wagering requirements.
Users from Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, and Sikkim should review their local regulations before participating on IC7 Game.
Withdrawals to a verified UPI are typically processed within 24 hours. First-time withdrawals may require a quick verification.
Yes. Always download from our official link. The APK is regularly scanned and every connection is secured with SSL encryption. Download here →
We support UPI, PhonePe, Google Pay, Paytm, and direct bank transfer — all in INR.
Use the "Forgot Password" option on the login screen, or message our support team on Telegram for immediate assistance.
Your registered mobile number, a brief description of the issue, and (for transaction queries) the approximate time and amount involved. This helps our team resolve things faster on the first message.
Our Telegram support is monitored 24/7. Most queries receive a first response within minutes during peak hours, and account-specific issues are typically resolved within the same day.
Yes. Our team can help set deposit limits or arrange self-exclusion — see our approach to Responsible Gaming for more.
Yes. Our Telegram support team responds in both Hindi and English — message in whichever you're more comfortable with.
We don't currently run a phone support line. Telegram is our primary channel because it's faster to respond on, easier to share screenshots through, and monitored 24/7 by a real team.
If your usual chat with t.me/ravihere0 isn't reachable, try our community group at t.me/yn_games instead — both are monitored around the clock and either one can pick up your query.
IC7 Game is an 18+ platform. By continuing, you confirm you are at least 18 years old and not a resident of Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, or Sikkim where online gaming may be restricted.
I am under 18 — Exit